Overview of Martino Topasio conference “Digitalization as a tool to face challenges in Field Service Managment”
- Trends in technologies for field activities.
- Impact and benefits brought to the business by this technology.
- How changes in the way of working by Covid19 are mitigated by technology.
We will see the main challenges of companies that require to execute or control activities in the field, such as the lack of productivity of their technicians in the field, loss of traceability of services, all this together with the need for digitalization especially in these moments where the way of working is changing due to the Covid-19, and the experiences were forced to be more digital.
In this line we will continue with the digitization as a tool to meet the challenges, addressing it from all points of the value chain of field services.
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